When payment is authorized or received, both the customer and Slimex 15 Supplements receive an e-mail stating that payment has been processed successfully. We then proceed with expediting your order. Orders received before 15:00 (3 pm) GMT+1 (CET) time are 99% guaranteed to leave the same day. During busy periods, goods will be shipped latest the following day.
In the event that goods are not in stock, you will be notified by e-mail with an expected delivery time, giving you the chance to cancel or change your order, to wait for missing goods to be replenished, or to have the shipment made in two parts (second shipment at our expense).
We ship with POSTNL or DPD or GLS.
Once shipped, you receive an e-mail with the Track- and trace-details, so you can follow your parcel all the way to your doorstep. The e-mail will be sent to the address supplied at the time your order was placed.
Delivery times for the Netherlands, 1 to 2 days / other countries 2 to 6 days.
Expected Delivery Times Europe shipments:
BE = 1 dag
DE = 2 dagen
DK = 2-3 dagen
SE = 2 tot 5 dagen
UK = 2-4 dagen
FI = 3-6 dagen
N = 2-5 dagen
CH = 2-3 dagen
AT = 2-3 dagen
LUX = 1-2 dagen
FR = 2-4 dagen
ES = 3-4 dagen
POR = 3 tot 5 dagen
PL = 2-4 dagen
Slimex 15 Supplements is not responsible for delayed orders due to problems with POSTNL or DPD. However, we will endeavor to do our best to solve problems should they occur. If you have not received the goods within the expected time frame, please contact us so we can investigate.
We do NOT ship goods to PO boxes or Poste Restante-addresses.